UIT is committed to ensuring that you get maximum results from your UIT implementation. Our comprehensive customer
service allows you to do that. If you identify a problem or have a question you can't find an answer to, our telephone support can help. The problem will be prioritized in terms of urgency and will be assigned an appropriate turn around time. UIT will respond
to the problem and will work with the customer to identify the cause and find a solution.

UIT has a comprehensive support infrastructure that allows customers to report software problems via UIT¡¯s helpdesk or by
logging a support request on the UIT website. Support calls are assigned a priority and will be automatically escalated if not
attended to. Feedback is provided by phone or email on the progress and ultimate resolution of your problem.

At UIT, we're constantly striving to provide our customers with the best solution. As a result, we're constantly improving UIT.
From time to time we issue updates, patches, service packs and new versions to our customers with service contracts. At
reasonable additional cost, you can use the most up-to-date version of UIT as soon as it's available. This ensures that you get the most from your investment and that you constantly have the highest levels of service from UIT.

With UIT's Services, you can get the most out of your investment on us.