UIT provides IT support services for a number of manufacturing companies in proximity to its office in Ulsan.
These services are usually managed on a service level agreement (SLA) basis and include desktop support, server and
system administration, network and connectivity management, application management, security services, hardware
procurement etc.

UIT¡¯s Engineers have a number of competencies across Microsoft and IBM technologies and the company invests significantly in developing new skills on these technologies on an ongoing basis. Furthermore, UIT has strong relationships with a number of specialized sub-contractors and companies that can provide skills that are not in our core team.

Our management of SLA¡¯s follows a formal approach utilising the same call management system that it used to provide
software and product support.

Our clients benefit through a comprehensive IT outsourcing approach allowing them to concentrate on their core
manufacturing business. Our differentiator is the excellent understanding of real life manufacturing environments and many
years experience in these environments.